Voice mail system to be changed over Christmas break

SMU’s current voice mail system — purchased in 1995 — is no longer maintained by the manufacturer. A replacement system has been purchased, based on more up-to-date technology.

While it works slightly differently, it provides much of the same functionality. It also allows voicemail messages to be forwarded to e-mail. The IT staff is working on creating voicemail boxes, student name dial entries and voice menus. They hope to move to this system over Christmas break; staff will be able to access this system for testing and training in the near future.