Showing posts with label Helpdesk. Show all posts
Showing posts with label Helpdesk. Show all posts

Thursday, July 21, 2011

www2 server being replaced

On Aug. 6, the www2.smumn.edu web server, which was implemented in 2005 is being replaced with a new system. Users with content on www2 are encouraged to contact the HelpDesk and arrange a preview of your site on the new server, prior to July 30.

This will allow users to verify the website is functional on the new server before the switchover occurs.

This server is also used for the I: (StudOrg) and J: (Deptmntl) network drive letters. These drives will automatically updated to point to the new system after August 6.

If you are a Macintosh user that has connected to smb:\\goliath for access to StudOrg, Deptmntl or Inetpub you should change your connection now to point at smb:\\www2.smumn.edu.

Contact the HelpDesk with any questions or concerns.

Thursday, June 23, 2011

Behling attends HelpDesk symposium

Brian Behling, HelpDesk manager, attended the MinnHEHD (Minnesota Higher Education Help Desks) Symposium, held at Macalester College June 22. During the symposium he was a panel member for a session on HelpDesk Student employee training and HelpDesk staffing. His participation in this symposium contributes to Information Technology's commitment of continuous HelpDesk improvement for the University.

Thursday, January 14, 2010